Refund policy
We want you to love your artwork, and every order is packed by hand with care. If something isn’t right, here’s how we handle returns and refunds:
Prints & Framed Art
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If you change your mind, please contact us within 14 days of delivery.
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Items must be returned in their original condition and packaging.
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Return postage is the responsibility of the customer unless the item arrived damaged or incorrect.
Damaged Orders
If your order arrives damaged, please contact us through the Contact Us page as soon as possible.
To help us resolve it quickly, include clear photos of:
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The damage to the item
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The packaging it arrived in
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The shipping label (readable and in full view)
Once we have the photos, we’ll review the issue and make it right for you — this may include a replacement or refund.
Refund Process
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Once your return or damage claim is approved, your refund will be issued to the original payment method.
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Processing time may vary depending on your bank or payment provider.